Privacy Policy

1. Introduction

The Flight Shop, Inc. (“we,” “us,” or “Our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when visiting theflightshop.com (the “Site”) or submitting a quote request.

2. Information We Collect

We collect information you provide directly, including:

• Contact & Quote Forms: Name, email, phone, company, address, and any notes you submit.

• Account & Order Data (if enabled): Billing/shipping address, payment method (note: we do not process payments on-site).

• Communications: Any messages, feedback, or support requests you send.

We also collect non-identifying data automatically:

• Usage & Analytics: Pages visited, clicks, device/browser information.

• Cookies & Tracking: Session cookies and simple analytics cookies to improve Site performance.

3. How We Use Your Information

We use your data to:

• Respond to quote requests and support inquiries.

• Send you confirmation and follow-up emails.

• Improve our Site, services, and user experience.

• Comply with legal obligations.

We do not sell or lease your personal information.

4. Sharing & Disclosure

We may share information:

• With Service Providers: E.g., email delivery (Wix CRM), hosting (Wix), analytics.

• If Required by Law: In response to lawful requests, court orders, or government regulations.

• Business Transfers: If The Flight Shop is acquired or merges, we may transfer data under similar privacy terms.

5. Cookies & Tracking

We use:

• Essential Cookies: To keep you logged in and secure forms.

• Performance Cookies: Anonymous analytics to understand Site usage.

You can disable cookies in your browser settings, but some Site features may not function properly.

6. Third-Party Links & Content

Our Site may link to third-party websites or embed content (e.g., Loom videos, Figma embeds). We are not responsible for their privacy practices. Please review their policies directly.

7. Data Security

We implement industry-standard safeguards (encryption at rest and in transit, access controls) through our Wix platform to protect your information. However, no system is 100% secure.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict certain processing.

• Withdraw consent (where we rely on it).

To exercise these rights, email sales@theflightshop.com or call (435) 723-3469.

9. Children’s Privacy

Our Site is not directed at children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently done so, please contact us to have it removed.

10. Updates to This Policy

We may update this policy to reflect legal changes or improvements. The “Last updated” date will indicate when it was revised. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

For questions or requests, please contact:

Email: sales@theflightshop.com

Phone: (435) 723-3469

Mail: The Flight Shop, Inc.

P.O. Box 602, Brigham City, UT 84302

Thank you for trusting The Flight Shop with your aviation needs. We’re committed to protecting your privacy and delivering exceptional service.