Accessibility

Accessibility Measures

To achieve accessibility, we have taken the following steps:

• Semantic HTML – Proper use of headings, landmarks, lists, alt text, and ARIA attributes for clear page structure and screen-reader compatibility.

• Keyboard Navigation – All interactive elements (menus, links, forms, buttons) are operable via keyboard alone.

• Color & Contrast – Text and interactive controls meet minimum contrast ratios against their backgrounds.

• Responsive Design – Layouts adapt to various screen sizes, with clear focus indicators and scalable text.

• Forms & Labels – All form fields, especially our quote-request and contact forms, include descriptive labels and error messaging.

• Video & Media – Where we embed videos, captions or transcripts are provided (or scheduled).

We regularly audit our site using automated tools and manual testing (including screen readers and keyboard-only navigation). We also train our team on accessibility best practices.

Known Limitations

While we strive for full compliance, some third-party content or legacy pages may not yet meet all WCAG 2.1 AA criteria. We are actively working to resolve:

• Occasional missing alt text on older photos

• Limited captioning on archived video walkthroughs

• Minor focus-order inconsistencies in our dynamic “quote cart” interface

Feedback & Contact

If you encounter any accessibility barriers or have suggestions, please let us know:

• Email: sales@theflightshop.com

• Phone: (435) 723-3469

• Mail: The Flight Shop Inc., P.O. Box 602, Brigham City, UT 84302

We welcome your feedback and will respond within 2 business days. Your input helps us prioritize improvements and ensure the best possible experience for everyone.

Beyond the Website

We are also committed to accessible service in person at our Brigham City Airport hangar. If you need assistance or accommodations when visiting, please call or email ahead, and we’ll be happy to make arrangements.

Thank you for visiting The Flight Shop. We’re dedicated to serving all customers—online and on the tarmac—with the highest level of accessibility and care.